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Email Deliverability Recovery System

SPF/DKIM/DMARC setup, domain warmup, list cleanup and sender reputation rebuild — from 62% delivery to 96% within 30 days.

2025 Deliverability Engineer Automation
SPFDKIMDMARCDomain WarmupList HygieneSender Reputation
taimoorakhtar.com/projects/email-deliverability-recovery
Email Deliverability Recovery System

Introduction

A B2B SaaS client was watching their email open rates collapse from 28% to 9% in three months. Their cold-outbound and customer-update emails were both affected. Postmaster tools showed sender reputation in the red. They thought it was a content problem. It was a deliverability problem.

The Challenge

Deliverability problems compound. Once your domain shows up on a blocklist or your sender reputation tanks, every email after that contributes to the spiral. The client had: missing DMARC record, partial SPF (missing their ESP), no DKIM on the marketing domain, and a contact list that hadn't been cleaned in 18 months — 8% bounce rate per send.

The Solution

Started with auth records. Then quarantined the dirty list and started a fresh warmup process from a separate subdomain. Cleaned the legacy list against a verification API. Monitored sender reputation daily via Google Postmaster Tools and Microsoft SNDS. Rebuilt to healthy sender state within 30 days.

Technical Deep Dive

1
DNS auth records. Added missing DMARC record (p=none for first 30 days for observation, then p=quarantine). Fixed SPF to include all sending sources without exceeding the 10-lookup limit. DKIM enabled on the marketing subdomain with 2048-bit key.
2
Domain warmup from clean subdomain. Marketing send moved to mail.client-domain.com — a fresh subdomain with no negative history. Warmed via gradual volume ramp (50/day → 5000/day over 21 days) to engaged segments only.
3
List hygiene pass. 47K contact list run through ZeroBounce. Catch-all and risky addresses suppressed. 12% of the list flagged as invalid or risky — removed from sending.
4
Sender reputation monitoring. Daily check on Google Postmaster Tools and Microsoft SNDS. Spam rate, IP reputation, domain reputation all tracked. Anomalies investigated within 24 hours.
5
Engagement-first sending. First 14 days post-recovery only sent to contacts who'd engaged in the last 60 days. Built positive sender signals before expanding to the full active list.

Key Features

Results & Impact

  • Delivery rate: 62% → 96% within 30 days
  • Open rate recovered from 9% → 31% within 60 days
  • Domain reputation moved from Bad to High in Google Postmaster
  • Client now follows a quarterly hygiene cadence to maintain state

Lessons Learned

"Deliverability is auth-records + list hygiene + sender reputation. Skip any one and the others can't compensate."
"When reputation is damaged, switch subdomains and warm fresh. Trying to recover a burned domain costs more than starting clean."
"Engagement-first sending is the fastest path to rebuilding sender reputation. Send only to people who actually want it for 30 days."

Related Work

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